How it works
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STEP 1
Start Your Order
Fill out the order inquiry form with your item, quantity, design details, fonts, colors, and timeline.
Not sure what you want yet? No problem — share whatever you have.You’ll hear from our team within 24 hours.
Note on Digitizing:
Logos and custom designs require digitizing before embroidery. This is a one-time fee ($30–$100) added to your invoice. -
STEP 2
Design Confirmation & Invoice
We will review your form and reach out within 24 hours if we need anything clarified to finalize your design. This may include confirming thread colors, font choice, placement, item type, quantity, or small adjustments to your uploaded design.
Once everything looks good, our team will send you an invoice.
Payment locks in your spot on the production schedule.
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STEP 3
Stitching + Delivery
After your invoice is paid, your order enters production.
Production Timeline:
10 business days from the time the invoice is paid.Delivery options:
• Local delivery in San Francisco
• Shipping available nationwide
Hats
Totes
Sweatshirts & hoodies
Polos
T-shirts
Cloth napkins
Cocktail napkins
Dish towels
We regularly embroider…
Robes
Bridal gifts
Baby items
Corporate merchandise
Beach & bath towels
Aprons
Denim jackets
Leather jackets
If you don’t see your item listed above, feel free to ask — many materials are stitch-safe.
FAQs
Do you offer appliqué?
Not at this time — we specialize in traditional embroidery, monogramming, and stitched logos.
What designs can you stitch?
• Monograms
• Logos
• Names / initials
• Simple icons or line art
If you’re unsure, upload it anyway — we’ll review it and let you know.
What fonts do you offer?
We offer a curated selection of serif, script, block, and monogram styles.
Do you have order minimums?
Not at this time! Pricing varies based on design complexity, stitch count, and quantity.
How will I receive my finished items?
Local delivery in San Francisco
— or —
Shipped to your door.
Can I bring my own items?
Yes! You can provide your own items or ask me to source them. If providing your own, please include details on fabric, brand, and quantity.
What file types work best?
High-resolution PNG, JPG, PDF, or vector files (SVG/EPS).
How do thread colors work?
Choose from my thread color chart or send inspo —brand colors, a photo, or hex codes.
We’ll match as closely as possible.
How long does it take?
Standard turnaround is 10 business days once the invoice is paid.
Rush requests may be possible for an additional cost — just ask!
What happens after I submit the form?
You’ll receive an email from me within 24 hours with next steps, any clarifying questions, and your invoice.
